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The Franchise Player or the Franchise Customer?

Posted on 31 July 2026 By kelli

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Why Every Travel Baseball Family Needs to Understand the Business Behind the Dream.

The Leadoff

I am 50 years old.

I’ve been in travel baseball for 34 years and coaching for 29.

I started playing travel baseball at 16 years old with East Cobb Baseball, back when travel baseball was truly reserved for elite players. You didn’t simply decide to play travel baseball. You earned the opportunity.

Travel baseball wasn’t built around participation.

It was built around performance.

The elite players competed against other elite players, and college coaches and professional scouts came to watch because that was where the best players were.

Today, travel baseball has become something very different.

While there are certainly organizations that continue to operate at the highest level, much of what we now call “travel baseball” has evolved into a pay to play marketplace, where access is often determined as much by a family’s ability to invest as by a player’s current ability.

That isn’t necessarily good or bad.

It’s simply the reality of today’s youth sports economy.

And if we’re going to participate in that economy, parents deserve to understand how it works.

Travel Baseball Has Become Big Business

Over the last decade, youth sports has attracted increasing interest from private investors.

Why?

Because youth sports has something every investor values.

Demand.

Millions of families are willing to invest significant time and money into helping their children pursue athletic dreams.

When investors see growing demand, they see opportunity.

So today’s travel baseball organizations often include:

  • Indoor training facilities
  • Outdoor complexes
  • Strength and performance programs
  • Uniform packages
  • Recruiting services
  • Technology platforms
  • Tournament scheduling
  • Merchandise
  • Memberships
  • Multiple teams
  • Multiple locations
  • Franchise expansion

Again, none of these things are inherently wrong.

Businesses exist to make money.

Private investors generally invest because they believe a business can grow and generate returns.

Youth sports has become one of those opportunities.

Hope Is the Product

There are approximately 8 million baseball players between the ages of 6 and 18 in America.

Nearly every one of them dreams of playing college baseball.

Many dream of playing in Major League Baseball.

Hope is powerful.

Hope motivates.

Hope creates resilience.

But hope, by itself, is not a development strategy.

Too many families are operating with what I call a…

Hope Is Enough Strategy

“If my son gets on this team…”

“If enough scouts see him…”

“If we travel enough…”

“If we spend enough…”

“…then everything will work out.”

Hope becomes the product being purchased.

How the Business Model Works

The formula is surprisingly simple.

Elite players attract scouts.

Scouts attract attention.

Attention builds a brand.

The brand attracts aspiring players.

Aspiring players attract families.

Families commit.

Families pay.

Organizations grow.

As the brand becomes stronger, expansion becomes easier.

Another city.

Another state.

Another franchise.

Another roster.

Another stream of revenue.

Some organizations have even created opportunities for others to purchase and operate teams under their brand.

When someone purchases a team, they aren’t simply buying uniforms and logos.

They’re buying access to an established business system.

They’re buying relationships.

They’re buying operational support.

And they’re often inheriting committed families who have signed agreements, committed to team fees, and placed payment methods on file.

That’s how franchises grow.

The Hardest Conversation in Baseball

I’ve had thousands of conversations with players.

The hardest one is telling a young person…

“You’re not ready.”

No coach enjoys saying that.

So what often happens?

Another team gets created.

Another roster opens.

Another opportunity appears.

Another dream stays alive.

Sometimes that’s exactly what the player needs.

Sometimes that’s exactly what the business needs.

Those aren’t always the same thing.

Who Is Really Becoming Elite?

Here’s the question that keeps coming back to me.

Parents want their children to become franchise players.

College players.

Professional players.

Elite competitors.

But what if, unintentionally, the family is helping build the franchise more than the franchise is helping build the player?

That’s not an accusation.

It’s simply a question worth asking.

If organizations continue expanding while players aren’t experiencing measurable development, then parents should stop and ask:

Who is benefiting the most from this investment?

Assessment Before Investment

I believe every serious family should have their child assessed every quarter.

Not evaluated to make a team.

Assessed to improve.

I call it…

YET

You Earn Time

Time doesn’t develop players.

Purpose does.

Feedback does.

Assessment does.

Intentional practice does.

Development is earned.

Six Things Every Player Should Measure

Anything that isn’t measured cannot be intentionally improved.

Every ninety days, I recommend measuring these six areas:

  1. Athleticism

Can the player make things happen when the game becomes unpredictable? Speed, coordination, reaction time, adaptability, and body control all matter.

  1. Baseball Skills

Throwing, hitting, fielding, pitching, catching, baserunning, and position-specific fundamentals.

  1. Baseball IQ

Decision making, anticipation, situational awareness, and understanding how to compete.

  1. Physical Development

Strength, power, mobility, movement quality, endurance, and recovery.

  1. Mental Performance

Confidence, emotional control, resilience, focus, discipline, and competitive toughness.

  1. Character and Leadership

Coachability, accountability, humility, work ethic, communication, consistency, and serving teammates.

Those six measurements tell parents far more than a batting average or a social media highlight reel.

Compassion Requires Courage

The word compassion comes from the Latin meaning “to suffer with.”

Real compassion doesn’t avoid difficult conversations.

It enters them.

This conversation isn’t about attacking organizations.

Many are doing outstanding work.

This conversation is about helping families become informed consumers.

Because if we’re willing to invest thousands of dollars and countless weekends pursuing a dream, we should also be willing to ask difficult questions about that investment.

The Final Inning

Travel baseball changed my life.

It opened doors I never imagined.

It introduced me to incredible coaches, teammates, and opportunities.

I’m grateful for every inning.

But I also believe families deserve clarity.

Don’t confuse an elite logo with elite development.

Don’t confuse hope with a plan.

Don’t confuse participation with progress.

Measure growth.

Demand assessment.

Invest in development before investing in branding.

Because the goal isn’t simply to play for a franchise.

The goal is to become the kind of player and person who makes any franchise better.

And every family should periodically ask one simple question:

Are we primarily investing in our child’s development…or are we helping fund someone else’s franchise?

The answer may be uncomfortable.

But it could also be one of the most important questions a parent ever asks.

Filed Under: Blog

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